Check with seller Trading Partner Specialist (Fresher)
- Location: Hồ Chí Minh, Viet Nam
Mô tả công việc Use analytical skills, technical skills, creative skills, and interpersonal skills to support every phase of TrueCommerce’s implementation lifecycle. Nurture our relationships with Trading Partners and establish TrueCommerce as the market leader to assist companies to do business in any direction 1. KRA 1: Establish New Trading Partners (35%) - Gather, maintain, and publish mapping specifications for departmental consumption - Establish and test connectivity between the Trading Partners and Customers - Ensure the Trading Partner has a single EDI point of contact for all inquiries - Ensure mapping is being completed in accordance with the departmental Service Level Agreements (SLAs) 2. KRA 2: Relationship Management (25%) - Establish and maintain accurate Trading Partner test instructions - Align TrueCommerce with the Trading Partners as a preferred EDI provider for their vendors - Establish TrueCommerce as a “test exempt” partner to help speed the deployment process 3. KRA 3: Technology Management (20%) - Troubleshoot and resolve all production communication errors in accordance with departmental SLAs - Document internal processes and contribute to standard operating procedures (SOP’s) 4. KRA 4: Professional Services Departmental Support (10%) - Support Professional Services with EDI Standards, Trading Partner feedback, labels, and advanced troubleshooting - Support “kick-off calls” to explain technology and processes to the customer 5. KRA 5: Sales Support (10%) Quyền lợi được hưởng - 13h Month Salary & Talented Retention Bonus - 12 annual leave days and 2 personal leave days - Extra Healthcare Insurance for Employee & Dependant - Wage: $500-$700 Yêu cầu kỹ năng - Customer relation - Bachelors of Art in Economics/ English/ Comp Science - Proficient in English. Must be personable and confident in communication via telephone, and well-written professionally via email. - Working time: 02 breaking shifts, Morning: 8:00 AM-12:00 PM and Evening: 8:00 PM - 00:00 AM Liên hệ - Người liên hệ: Chau Ngoc Thanh
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