Check with seller General Administration For India Restaurant
- Location: Hồ Chí Minh, Viet Nam
Mô tả công việc Restaurant Manager will oversee the daily operations of Zpizza and Chicken Society restaurants. A focus around driving top line revenue, cost management, talent development, and brand deliverables is considered fundamental for this role. • Ensure the compliance with service standards and operating procedures. • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Including but not limited to the following: 1. Finance, Budget, and Procurement: • Work closely with Kitchen Leaders in the management of their cost controlling, food safety management, stock management, menu engineering, and other aspects of the business that drives a quality product. • Establish Menu Engineering as a way to drive profitability by understanding Contribution Margins, and building a popular menu through well-executed Menu Mix. • Develop relationships with external suppliers to ensure the best quality products are purchased. • Create each outlet’s annual budgets, set goals, and sales targets. • Ensure recycle process within each outlet. • Carry out regular forecasting to ensure business trends are considered and managed accordingly. 2. Operations: • Lead all marketing aspects of brand internally and externally by developing and implementing a seasonal promotional calendar as well as setting in place a weekly, monthly, and annual marketing plan. • Initiate market research and competitor analysis to understand market changes. • Co-ordinate and deliver a range of market-driven activities. • Responsible for keeping workplace safe and secure at all times. 3. People Management and Administration: • Implement daily activity plan and work assignment, ensuring you have the right staffing numbers. • Create performance and development goals for staff through coaching and feedback. • Drive teamwork and quality service through daily briefing across each outlet. • Install up-selling through ongoing training as a way of working in each outlet. 4. Guest experience: • Oversee the integration of all standards in accordance with the established SOPs. • Adhere to opening and closing procedures. • Adhere to daily cash off procedures. • Take care of all guests while dining in the outlet(s). • Encourage and motivate staff to provide optimum services during all shifts. 5. Key Performance Metrics: • Customer Service Satisfactions Index: Set and achieve targets for customers’ reviews & ratings on the main key channels (i.e. TripAdvisor, Foody – NOW, Google Business, etc.) on a monthly and annually frequency. • Achieve budgeted revenue targets • Achieve budgeted profitability targets Quyền lợi được hưởng Attractive salary. Annual travel trip and other benefits according to Vietnam law Insurance, perk and allowance Yêu cầu kỹ năng 1. University degree or diploma in Business Administration, Tourism, or related field. 2. At least 3 – 5 years of professional experience in the operation and management of restaurant(s)/ hotel(s). 3. Skills: • Management, leadership • Training • Risk management • Time management • Food & hygiene management 4. Fluent in English (speaking, listening, reading, and writing) 5. Computer literacy skills
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