Check with seller Dynamics 365 Administrator Quận 1

Mô tả công việc Key duties and responsibilities but are not limited to those listed below: Monitor and maintain the Application support queue. Ensure support issues are assigned and resolutions are documented. Diagnose and resolve system problems and provide information to educate users on resolutions in a prompt and professional manner. Ensure each problem is resolved according to SLA. Engage with appropriate internal and external resources to resolve technical issues and keep users updated on progress toward resolution. Regularly review support log to track performance, trends, anomalies, and opportunities for improvement. Provide day-to-day user support, coordinating with the project team to manage internal D365 system and resolve incidents. Perform system admin tasks for D365 and other business applications such as SharePoint, Promapp (e.g. security access; employee/role ETC). Manage D365 environments, including MS and ISV releases, updates, and MS cycles for environments. Manage licensing for D365 and other tools (ISVs, PowerApps, Promapp ETC). Perform system admin tasks for business applications as required. Have experience with Microsoft Dynamics Workflow. Quyền lợi được hưởng - Đồng phục cấp phát miễn phí - Du lịch hàng năm - Khám sức khỏe định kỳ theo chuẩn đa khoa quốc tế - Lương thưởng và phụ cấp hấp dẫn - BH tai nạn 24/24 - Công ty đóng 100% BHXH, BHYT, BHTN, Thuế TNCN (thay phần người lao động) - Chương trình đào tạo nội bộ, hoạt động nội bộ - Học bổng tiếng Anh tại VUS. Yêu cầu kỹ năng Qualification: 2+ years of experience as a System Administrator 2+ years of hands-on operational experience supporting Dynamics AX and D365 F&O ERP Experience in delivering successful ERP. Strong working knowledge of Microsoft Dynamics 365 systems/functional capabilities. Good working knowledge of MS tools such as PowerApps, PowerBI, MS Office 365 (esp. Excel), SharePoint and Active Directory Confident communication skills, with ability to support users in a variety of roles within the organization Microsoft and ITIL Foundation certification preferred. Ensure each problem is resolved according to SLA Results Focused and Outcome Driven Creative Problem Solving Teamwork and Cooperation Effective Communication Contacts: Works closely with the IT Managers, IT PMO, IT Director, Information Technology team, Directors, faculty, and staff. Liaises with 3rd party solution providers as requested. Liên hệ - Người liên hệ: Bộ phận tuyển dụng

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