Check with seller Chuyên Viên Chăm Sóc Khách Hàng - Senior Customer Service Thủ Đức
- Location: 27 Đường số 13 Khu đô thị Vạn Phúc, p. Hiệp Bình Phước, Thủ Đức, Tp Hồ Chí Minh, Thủ Đức, Hồ Chí Minh, Viet Nam
Mô tả công việc • Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment. • To response and ensure the customer enquiries and requests are addressed in a timely manner • To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met. • To handle customer complaints according to the Company procedures and service standard. • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team • To assist and back up other team members and provide supports and report to Manager • Other tasks assigned by Manager Quyền lợi được hưởng • Opportunity for your long-term career development and advancement. 13th-month salary and extra bonus (depends on the business situation) • Annual company trip • Annual leaves to be increased 1 extra day per 3 years • Annual salary review • Social insurance, health insurance, and unemployment insurance • Salary: negotiation Yêu cầu kỹ năng - At least 1-year of experience at relevant positions (experience in label printing is preferred). - Customer-oriented and excellent customer service skills. - Good computing skills. - Bachelor’s degree. - Strong written, verbal skills in English (addition of Chinese skills is an advantage) - Good organizational skills. Liên hệ - Người liên hệ: Ms. Phúc
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